FAQs

If we haven’t covered your question below, please feel free to contact us.  We quite enjoy a chat with fellow outdoor cooking enthusiasts.

Free Delivery on all half pallet and full orders. (3 to 5 working days) £20 charged on Next Day Deliveries. £15 charged on AM deliveries (morning)

1 working day to dispatch. Customers can choose between economy delivery which takes 3 to 5 working days and the next day delivery service. Customers may wish to have their order delivered before their lunchtime trade and choose ‘AM delivery’

You will receive an email confirmation of your order We will send you email confirmation when the order has been dispatched from our warehouse The order will be on a 48hr service (two working days). We use ParcelForce as our preferred courier.

Each bag is 14kgs Approx. 40 litres calculated as 60cm (L) * 31 cm (W) * 22cm

Yes - in fact it is great for pizza ovens due the heat generated from the wood

Are you kidding? It is amazing in Kamados and Webers...

Firstly, cooking with fire is more fun Smells better Our wood has little smoke Proper heat Burns for ages - so great for long cooks Tastes better!

The co-founders of Firemasters disagree. Mikey prefers Kameeldoring and Ian prefers Sekelbos. They both great.

Yes - pricing and terms are by arrangement. Please contact us to find out more